IF ONLY
When you work in a call center and you're a customer service representative, you do your best to deliver on what the customer wants. You give excellent customer service. That's the reason for your being. Kasama na rin dito yung taking ownership of the situation. Maski pa ang linya ni customer is "the person I spoke with told me...". You don't jump in and say na it was that person's mistake and you've nothing to do with it.
Bottomline is, it's your call now. Therefore, you deal with it. Undo what can be undone and rectify the mistakes made by the previous representative.
It just irritates me when people start getting historical and put the blame on others.
Mga taong MEMA. MEMAsabi and MEMASISI lang.
It would always be a viscious cycle.
If only you can do it right the first time around. Walang maninisi at walang masisisi.
If only.
*****
Marso na at wala pang solid na nagyayari sa wedding preparations namin ni John.
I'm not sure kung dapat akong maging kalmado knowing na we are planning to get the package at the Manor which would take care of almost everything.
Hay. Procastinating is not good.
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